Dell Back up and Windows 8.1 issue

I have an Inspiron 15 with Windows 8 from the factory.  When I bought it in January 2014 I did a system and data back up to an external hard drive.  I recently updated to Windows 8.1 and now the Dell Back Up feature is no longer available to use.  The buttons are grayed out.  I don't want to upgrade to the Premium pay service that Dell offers.  Has anyone experienced this issue?  If so, whats the fix?